OUR FREE SHIPPING

Our free worldwide shipping includes free standard shipping to all international customers (usually 5-20 working days depending which world zone applies to your country) and Royal Mail delivery within the UK (2-5 working days). Orders are processed twice a week currently, with the exception of Express orders which are processed daily Monday to Friday.  If you would like a shipping upgrade, including 1st Class Signed For delivery in the UK or an international tracked service, these are available at the checkout process.  Please note buyers are responsible for any duties or VAT to be paid (see below for more information).

​​

​

SHIPPING OUTSIDE THE UK TO EUROPE & THE REST OF THE WORLD

Please be aware that any additional charges (customs duties or VAT disbursement) for customs clearance must be borne by you, and may be levied once a shipment reaches your country. We have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

 

Customs forms for non-UK shipments must show the value of items included in the delivery. We are obligated to provide such information to customs in order to both simplify the process for our customers (so there are no delays in processing) and to fulfil our legal obligations. Customs can open, check and control packages; and we have no influence over this happening.

 

If the order is a gift going directly to the gift recipient, the package will be marked "Gift". The price of the items must still be shown in the customs form. We are unable to describe or alter the content of the form in any other way.

​